Frequently Asked Questions

Everything you need to know about our botanical skincare rituals.

Are Botnia products safe for sensitive skin?

Yes, our formulas are crafted with organic, plant-based ingredients specifically chosen to soothe and nourish even the most reactive skin types without harsh chemicals.

How long will it take for my order to ship?

Orders are typically processed within 1-3 business days. Once shipped, standard delivery within the United States takes approximately 3-7 business days.

What is your return policy?

We want you to love your glow. If you are not satisfied with your purchase, you may return unopened products within 30 days of delivery for a full refund.

Do you test your products on animals?

Never. Botnia is a 100% cruelty-free brand. We believe in ethical beauty and only test our products on human volunteers.

How should I store my skincare products?

To maintain the potency of our botanical ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to bring Botnia to more countries in the near future.